DELIVERIES
- Items listed with 7-10 days are ordered direct from our suppliers.
- We aim to dispatch all orders received before 2pm the same day, via Royal Mail postal service.
- All orders received after 2pm will be dispatched the following day, via Royal Mail postal service.
- All orders received after 2pm Friday will be dispatched the following Tuesday, via Royal Mail postal service.
- Most small items will be sent Royal Mail 2nd recorded, if you need it fast, please call before ordering
- Delivery on larger or more expensive items is 24-72 hours; we use FedEx who will deliver to most addresses in Mainland UK. If you live in a remote part of the UK or outside Mainland UK please allow more time for delivery.
- If the order hasn’t arrived within 72 hours contact us so we can track your order
- Free delivery available on parts orders over £100
RETURNS POLICY
- Goods can be returned if they are faulty, or not what you ordered.
- Goods must be returned within 28 days.
- Returned items must be sent back with all original packaging, proof of purchase and contact details. This will help us process your return as quickly as possible. If we do not receive the item in the same way it is sent out you may be charged a restocking fee.
- Faulty items can be exchanged or refunded. If there is a problem with replacing the item we will contact you and arrange an alternative or a refund.
- We reserve the right to refuse returns.
- Cost of the return is payable by the customer
- Send returned items to:
C & N Cycles
32 Station Road
Redhill
RH1 1PD
This does not affect your statutory rights